Privacy Policy

GroundWork group ("GWg") has developed a purpose-driven, awareness-raising, community building, fundraising and payment processing program (“NeighborRelief”TM) utilizing a proprietary website and donation platform (“Platform”) to communicate with and solicit financial support from individual donors (“Donors”) in order to assist participating nonprofits (“Nonprofits”) to alleviate basic needs of qualified individuals in the community being assisted by the Participating Nonprofit (“Neighbors”). By accessing and/or utilizing the Platform, the user of the Platform (“User”) represents that it has reviewed, understood and accepted all terms of this Privacy Policy as well the NeighborRelief Terms and Conditions at, as each may be modified from time to time.

1. Collecting information about Users of the Platform and NeighborRelief

GWg collects personal information including User’s name, email address, name of User’s nonprofit organization or volunteer group, where applicable, and other information relevant to use of the Platform. This information will be used to create an account for certain types of Users to access and use the Platform for NeighborRelief activities. Users that are provided with a secure User ID and password to access the Platform agree not to share that information with any other person or entity.

2. Collecting personal information about Nonprofits and Neighbors

GWg will collect certain personal and/or proprietary information concerning Nonprofits, their employees, volunteers, agents and Neighbors. This information may include, without limit, personal, financial and demographic information about Neighbors and their households. Nonprofits shall be responsible for insuring the accuracy and right to disclose any information submitted to GWg by the Nonprofit, its employees, volunteers or other agents.

3. Collecting personal information of Donors

GWg collects personal information from Donors, including Donor’s name, physical, address, email address, phone number, credit/debit card payment information (i.e. credit/debit card type, card number, card expiry date and billing address) and amount of donation. Except for card number and card expiry date, such information is made available to Nonprofit(s) who receive donations from that Donor. GWg does not maintain the card number or card expiry date within the Platform and all payment processing is done confidentially through GWg’s chosen third-party credit card processor. By utilizing the Platform to make donations, Donor authorizes GWg to process such donations.

4. Use of personal information

GWg will not sell, license, transmit or disclose personal information of any Users (including Donors), Nonprofits or Neighbors except in connection with facilitating the NeighborRelief program and conducting the activities contemplated thereby or as otherwise expressly permitted by an affected party in writing.

5. Security of Personal Information

GWg restricts access to personal information collected on the Platform and otherwise through NeighborRelief to its employees, agent and subcontractors involved in NeighborRelief. While no website can guarantee security, GWg maintains appropriate physical, electronic, and procedural safeguards to protect personal information collected via the Platform. GWg protects its databases with various physical, technical and procedural measures and restricts access to personal information by unauthorized persons.

6. Contacting Us

If you have any questions about this Policy, please contact GWg at: GroundWork group, 445 Hutchinson Ave, Suite 140, Columbus, OH 43235, ATTN: NeighborRelief or at

The Privacy Policy was last updated and posted on July 28, 2020